WORKING AT ANCILLARE

We are looking for an IT Security Support Specialist to join our team in Horsham, PA (USA), who’s primary function is to recommend, administer, monitor, and troubleshoot the organization’s Information Technology security systems to ensure they are effectively working. This position is responsible for administering updates to keep systems running smoothly and conducting periodic testing and validation.

Responsibilities:

• Oversee and maintain the daily performance of computer security systems.
• Plan, implement, monitor, and troubleshoot internal information technology security policies, application security, access controls and company data safeguards including validating to ensure effective security systems performance.
• Regularly run diagnostic programs to optimize peak security performance.
• Remain current in job knowledge by participating in educational opportunities.  Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of information technology security systems, hardware and software.
• Confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
• Identify both simple and complex computer problems, analyze them, and solve them.
• Provide direct IT hardware support to internal users.  Install, repair and maintain computer equipment and peripherals (printers, PC upgrades mobile devices, etc.)
• Maintain an inventory of all hardware, its user and location.
• Maintain user accounts and mailboxes and enterprise directories.
• Confer with staff, users, and management to establish requirements for new systems or modifications.  Prepare evaluations of software or hardware, and recommend improvements or upgrades. Refer major hardware or software problems or defective products to vendors or technicians for service.
• Provide technical advice on access controls, security models, disaster recovery, business continuity planning and security awareness training.
• Promote adherence to company SOPs.
• Develop training materials and procedures, and/or train users in the proper use of hardware and software. Answer users’ inquiries regarding computer software and hardware operation to resolve problems.
• Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
• Modify and customize commercial programs for internal needs.
• Assist Director of IT and IT colleagues with projects as assigned.
• Respond to off hour calls and is available to travel domestically and internationally as may be required.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job.

Qualifications:

• High school diploma and or GED required, bachelor’s degree preferred.
• 3-5 years’ hands on experience in corporate security systems.
• Current knowledge of including installation and maintenance of business computer equipment and peripherals.
• Ability to effectively communicate in English; read, write, speak, and understand.
• Ability to prioritize and organize various job tasks with attention to detail.
• Demonstrated ability to work effectively with little supervision in a team or as an individual contributor to obtain the desired results.
• Flexibility to work under pressure while maintaining a professional demeanor.
• Ability to maintain confidentiality.
• Must possess proficient Microsoft Office skills.
• Must have a track record of dependability, consistency and reliability
• Strong organizational and time management skills.
• Demonstrated ability to effectively communicate with all areas and levels of the business both orally and written.
• Ability to respond regularly to off hour calls and travel both domestically and internationally as may be required.
• Ability to work sitting at a desk for prolonged periods of time.

We are currently seeking a Project Manager to join our team in Horsham, PA (USA) to effectively managing the flow of products to global clinical trial locations for our clients as well as manage operations of the team based on approved timelines. This position will lead and assist a project team during protocol formulation and interface directly with clients, management, quality assurance, and logistics teams to manage all clinical and ancillary supply chain operations and processes.

Responsibilities:

• Manage the scope of work for each project and the implementation of protocol requirements as given by the client and management.
• Ensure all processes are implemented and completed according to all relevant SOPs, quality assurance, and logistics recommendations as well as the company’s strategic direction.
• Serve as liaison and manage relationships between the organization and client to share all relevant information including recommendations, requirements and progress of project.
• Ensure projects are completed based on timelines, budget, and scope of operations.
• In collaboration with other departments assist in all functional areas of the project where needed to ensure completion.
• Attend and or facilitate periodic teleconferences and study meetings.
• Responsible for the management of study startup, day to day interactions with sites, study team and Ancillare team/s.
• Collaborate with PM Team Leads and Portfolio Directors to assist in managing the project budget against actual expenses and current status.
• Manage supply, resupply and disposition of study supplies (non-drug).
• Collaborate with Supply Chain (logistics) to ensure that the regulatory requirements and necessary documents are in place before international shipments occur.
• Coordinate and execute monthly status reports for client, partnering with IT and CPG for any special requests from client.
• Partner with the client to gain project scope and timeline.
• Interface with the quality assurance team and management team as needed.

Requirements:

• Bachelor’s degree or equivalent Project Management work experience required.
• PMP certification preferred.
• Two to three years of experience working in Project Management.
• Experience working in pharmaceutical or clinical supply highly desirable.

Minimum Requirements:

• Demonstrated Strong Project Management skills with the ability to effectively lead a team to successful project completion.
• Ability to effectively communicate in English both written and verbal.
• Demonstrated ability to effectively multitask and manage multiple projects simultaneously.
• Detail oriented and organized; must be able to meet demanding deadlines and deliver quality work output within these tight timeframes.
• Proven ability to effectively influence and collaboratively work across diverse groups with both internal and external stakeholders and business partners.
• Understanding of clinical supply chain process desirable.
• Proficient Microsoft Office Suite including Word, PowerPoint, Outlook and Excel.
• Results oriented, confident, self-motivated and driven with solid negotiation skills.
• Flexible and capable of managing and implementing change.
• Strong analytical and problem solving skills.
• Rigor to strictly adhere to company SOPs and regulatory compliance.
• Understanding of key global regulations including GCP and GMP preferred.
• Ability to mentor and train other members of the organization.
• Must be able to work well both independently and in a team environment.
• Must have a track record of dependability, consistency and reliability.
• Able to travel internationally.

We are currently seeking a Manager, Business Development to join our team in Horsham, PA (USA) to effectively build business relationships and collaborate on account plans to drive new revenues. Working in a defined territory and/or defined accounts, the Manager, Business Development will identify potential accounts and opportunities, formulate specific account strategies and implementation tactics that result in new sales with enhanced business relationships for on-going business opportunities to drive and sustain both short and long term business growth objectives.

Responsibilities:

• Meet or exceed quarterly and yearly quotas for assigned accounts or territory.
• Focus on development of existing business and growing new customer sales by meeting established business goals.
• Develop account plans and provide regular updates to support the achievement of Sales targets.
• Grow and maintain existing customer base through Customer Service; build integrated relationships with each customer by maintaining frequent client interactions and demonstrated technical expertise.
• Lead and provide business support to client specific Operational team/s to ensure end-to-end customer satisfaction and accuracy of all requirements pertaining to assigned client accounts.
• Manage quote and client specific requests.
• Facilitate the progress of client contracts, CDA’s, MSAs and Agreements through the proposal process.
• Track and communicate opportunity win/loss ratios & pursuit metrics for all assigned accounts on a daily basis by using Ancillare internal systems, e.g. Salesforce and ANSUMS.
• Identify and recommend solutions to address client loss scenarios.
• Monitor and regularly communicate client pipelines to management.
• Identify potential new clients and develop strategies to present Ancillare capabilities by networking and marketing our services to decision-makers.
• Conduct market research and trend analysis reporting for all assigned and prospective accounts.
• Share market information (trends, competitor information, etc.) with Marketing and Executive Leadership.
• Provide assistance in managing audits & site visits as may be required.
• Assist in addressing complaints with QA/ CAPA.
• Attend trade shows/ exhibitions, workshops and seminars as required.
• Function independently to influence the decision-making process of all clients through exceptional communication skills while gaining full understanding of client needs and developing proposals and presentations that demonstrate Ancillare competitive advantage and innovative strategies, which anticipate client objections and address technical needs.
• In collaboration with CPG ensure the accurateness of the proposal to our clients’ needs, inclusive of regulatory and legal compliance.
• Perform other duties as assigned.
• Travel as required.

Requirements:

• Previous experience in pharmaceutical/biotechnology, CRO, or related industry required.
• Bachelor degree preferred.
• Prior professional experience with a proven track record working in a business development role required.
  • Ability to work effectively with little supervision in a team or as an individual contributor both tactically and strategically.
  • Superior business development operations practical knowledge with strong relationship management skills with the ability to partner with clients.
  • Active listening and exceptional English communication skills both oral and written with an ability to positively influence and confidently communicate.
• • High level of ownership, energy, hands on approach and personal drive.
  • Strong analytical skills and problem solving techniques, organized, results oriented and self-motivated with a demonstrated ability to multitask under tight guidelines and timeframes.
• • Ability to effectively negotiate terms and conditions on behalf of the company.
• Must have a clear understanding of clinical trials.
• Effective demonstration of interpersonal skills to gain rapport, influence and gain collaboration across all levels of the organization.
• Ability to effectively use Microsoft Office Suite to capture and present information.
• Must have a track record of dependability, consistency & reliability

We are seeking Senior IT Specialist to perform analysis, programming, hardware, software and network support for company’s  IT operations. Provide support to IT Management in delivering a secure and effective computer systems environment within the company.  Responsible for providing support in the daily activities within the technical support area of the department, ensuring timely resolution escalating to Director of IT as may be required.

Responsibilities:

• Provides support in monitoring and maintaining system and network efficiency.
• Under the direction of IT Leadership and in consultation with users assist with systems software evaluations including functional specifications, acquisition and installation.
• Provides support with network hardware and software installations.
• Responsible for maintenance/upkeep of IT equipment, including but not limited to telephone system/s, copiers and scanners as directed.
• Assists with analysis, programming, documentation, and maintaining functionality in Ancillare systems using appropriate tools.
• Assists with special projects as needed.
• Provides project status updates and timelines to IT Director and Senior Leadership.
• Working collaboratively within the IT department to ensure responsive IT help desk service delivery, and partnering with other departments to promote company goals.
• Promotes adherence to company SOP’s among various stakeholders, as directed by IT management.
• Responds to off hour calls and is available to travel internationally as required.
• Maintains regular and predictable attendance within prescribed guidelines.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s Degree in Computer Science or a related technical discipline required, can substitute the equivalent combination of education, technical certifications and/or training.
• Demonstrated working knowledge of Microsoft Dynamics Navision and/or Filemaker.
• Demonstrated working experience and knowledge of web programming tools desired.
• 2+ years prior experience performing analysis and programming.

Requirements

• Bachelor degree required.
• Effective oral and written English communication skills.
• Detail oriented and organized with sustained time management skills.
• Proven ability to effectively communicate and collaboratively work across diverse groups with both internal and external business partners.
• Extensive knowledge of Microsoft Office suite including Word, PowerPoint and Outlook.
• Intermediate to proficient data entry/typing skill.
• Ability to work sitting at a desk for prolonged periods of time.

We are currently seeking a Director of Business Development who will be responsible for seeking and procuring new business development opportunities, maintaining and growing existing business opportunities while further promoting and establishing the company’s mission, values, and strategy. Establish new and build on existing business relationships and marketing plans, drive revenues, attend to client requests and proposals and ensure all client deliverables are successfully met on time.

Responsibilities

• Plan, develop, organize, and help direct the company’s business development operations and performance by meeting and continually working towards exceeding Ancillare’s annual revenue goals for the geographically assigned region.
• Meet and or exceed defined goals and agreed to activities as defined in the Ancillare Commission Plan.
• Develop and successfully implement plans to develop a book of business in a previously untapped geographical region.
• Establish and maintain business contacts and relationships within designated client companies.
• Build a network of new potential clients to drive new business opportunities and grow a viable pipeline of business to grow new sources of revenue.
• Uncover new sources of revenue and promote company deliverables with existing clients.
• Manage the sales process from initial contact to RFI/RFP completion to implementation and transition plans.
• Obtain, prepare, and present new business proposals as needed.
• Promote Ancillare’s capabilities, quality and specialization services; Conduct Ancillare’s capabilities presentation/s.
• Manage client relationships to ensure overall client satisfaction; that all needs are satisfactorily met or exceeded, and that fully outsourced, long lasting engagements are created and sustained.
• Collaborate with clients to obtain project or program specifications, timelines and requirements and communicate awards, new business, timelines and other requirements to other departments/internal counterparts as necessary.
• Develop plans to meet client requirements and specifications.
• Maintain positive, open communication with clients, providing updates to clients for ongoing programs/projects, act as liaison between clients and Ancillare;
• Manage and track business development efforts and activities, reporting business development activity to Executive Management appropriately.
• Ensuring, in coordination with Project Management, Supply Chain and other departments (as necessary) a solid understanding of the operative aspects of the program/project as required by the client.
• Ensuring, in coordination with the Proposal’s Team, the accurateness of the company’s proposal to our clients’ needs, inclusive of regulatory and legal compliance.
• Communicate with Senior Management for decisions on the appropriate attendance of company representatives at client meetings.
• Travel as required.
• Following the pre-determined schedule regularly utilize Salesforce to maintain bi-weekly updates to sales funnel, accounts and contacts database; complete weekly maintenance for the accuracy of all opportunities with realistic close and project start and end dates; and update current and future client account plans at a minimum of once per quarter in Salesforce.
• Demonstrate and drive the Ancillare mission, values and strategy.
• Attend and participate in periodic departmental calls in off hours
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the job.
• Other duties as may be assigned.

Qualifications

• Bachelor’s degree required, will consider equivalent work experience in lieu of degree.  Advanced degree a plus.
• Five+ years of proven business development experience required.
• Five+ years of experience in a pharmaceutical/biotech, CRO, or related industry required.
• Extensive contacts within the pharma/biotech industry.
• Experience working in a startup organization highly desirable.

Requirements

• Excellent verbal and written communication skills, including English.
• Incomparable customer service and interpersonal skills across all levels of business.
• Strong relationship management skills with ability to effectively partner with external and internal clients.
• Superior business development operations practical knowledge.
• Ability to work both strategically and tactically, and independently as well as in a team effort.
• Strong leadership skills with a professional presence and demeanor to champion the organization.
• Excellent negotiation skills and ability.
• Ability to travel up to 70% of the time, as needed.
• Organized, strong record retention and time management skills.
• Excellent independent decision making and creative problem-solving skills.
• Ability to effectively develop, organize, and manage multiple tasks.
• Proficient in the use of lap-top computer with working knowledge of software systems including Microsoft Office and Salesforce.
• Must have a proven track record of dependability, consistency & reliability.
• Flexibility to work under pressure while maintaining a professional demeanor.