WORKING AT ANCILLARE

We are currently seeking a Project Manager to join our team in Horsham, PA (USA) to effectively managing the flow of products to global clinical trial locations for our clients as well as manage operations of the team based on approved timelines. This position will lead and assist a project team during protocol formulation and interface directly with clients, management, quality assurance, and logistics teams to manage all clinical and ancillary supply chain operations and processes.

Responsibilities:

• Manage the scope of work for each project and the implementation of protocol requirements as given by the client and management.
• Ensure all processes are implemented and completed according to all relevant SOPs, quality assurance, and logistics recommendations as well as the company’s strategic direction.
• Serve as liaison and manage relationships between the organization and client to share all relevant information including recommendations, requirements and progress of project.
• Ensure projects are completed based on timelines, budget, and scope of operations.
• In collaboration with other departments assist in all functional areas of the project where needed to ensure completion.
• Attend and or facilitate periodic teleconferences and study meetings.
• Responsible for the management of study startup, day to day interactions with sites, study team and Ancillare team/s.
• Collaborate with PM Team Leads and Portfolio Directors to assist in managing the project budget against actual expenses and current status.
• Manage supply, resupply and disposition of study supplies (non-drug).
• Collaborate with Supply Chain (logistics) to ensure that the regulatory requirements and necessary documents are in place before international shipments occur.
• Coordinate and execute monthly status reports for client, partnering with IT and CPG for any special requests from client.
• Partner with the client to gain project scope and timeline.
• Interface with the quality assurance team and management team as needed.

Requirements:

• Bachelor’s degree or equivalent Project Management work experience required.
• PMP certification preferred.
• Two to three years of experience working in Project Management.
• Experience working in pharmaceutical or clinical supply highly desirable.

Minimum Requirements:

• Demonstrated Strong Project Management skills with the ability to effectively lead a team to successful project completion.
• Ability to effectively communicate in English both written and verbal.
• Demonstrated ability to effectively multitask and manage multiple projects simultaneously.
• Detail oriented and organized; must be able to meet demanding deadlines and deliver quality work output within these tight timeframes.
• Proven ability to effectively influence and collaboratively work across diverse groups with both internal and external stakeholders and business partners.
• Understanding of clinical supply chain process desirable.
• Proficient Microsoft Office Suite including Word, PowerPoint, Outlook and Excel.
• Results oriented, confident, self-motivated and driven with solid negotiation skills.
• Flexible and capable of managing and implementing change.
• Strong analytical and problem solving skills.
• Rigor to strictly adhere to company SOPs and regulatory compliance.
• Understanding of key global regulations including GCP and GMP preferred.
• Ability to mentor and train other members of the organization.
• Must be able to work well both independently and in a team environment.
• Must have a track record of dependability, consistency and reliability.
• Able to travel internationally.

We are currently seeking a Proposal Associate II to join our team in Horsham, PA (USA) to manage the RFI/RFP responses, proposal, and quote process with little supervision. This full-time position, reporting directly to the Associate Director of Client Proposal Group (CPG) will prepare, and review proposals/quotes engaging Business Development, Project Management, Procurement, Logistics, and other functional departments as needed at the appropriate time and level to help ensure smooth transition of proposals from initial RFP through final proposal submission, award, and handoff to Project Management.

Responsibilities

Manage all RFI/RFP responses, proposal, and quote generation process with little supervision.

Communicate with multiple departments across the organization to ensure Ancillare and client expectations and needs are satisfactorily and consistently met and/or exceeded with respect to the quote preparation process.

Work with functional team members within business development and project management departments to conduct appropriate research, effectively communicate status, and prepare proposals, using strong relationship management skills.

Schedule and facilitate strategy meetings with functional leads to identify potential issues, client requirements, and key strategies to be addressed.

Record and communicate agreement on deliverables, strategies, and timelines from resulting from strategy meeting(s). Ensure adherence through meaningful communication and follow up.

Facilitate pricing discussions with key team members. Draft proposal budget reflecting agreed upon proposal components and strategies. Ensure accuracy, consistency and price competitiveness.

Recommend proposal and study conduct strategies as well as identify internal resources, within parameters of the position.

Keep management and leadership teams engaged and well informed to ensure effective proposal process as well as quality of input and outcome.

Craft meaningful proposals for clients by accurately reflecting strategic decisions and accurately capturing proposal details. Ensure accurate mapping to client budget specifications.

Participate in client calls related to requests for proposals, budget discussions, and requests for information as required.

Provide quality deliverables under tight timeframes and deadlines. Record and maintain all agreed upon metrics.

Work overtime as required during peak periods and/or to meet deadlines. Maintain regular and predictable attendance within prescribed guidelines.

Provide training and mentorship to new or junior level proposal staff as assigned.

Perform other duties as assigned.

Qualifications:

3+ years of direct proposal development and management experience in a CRO, pharmaceutical, or related environment preferred.

Bachelor’s degree in business or other related field required.

 Requirements:

Detail oriented and organized.

Ability to successfully work on multiple projects simultaneously.

Effective verbal and written English communication skills.

Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint.

Assist a project team during protocol formulation and supply to global investigator sites. Interface directly with management, quality assurance and supply chain teams to assist managing all clinical supply operations and processes.  Work effectively in a team environment to manage flow of products to global clinical trial locations as well as manage operations of the team based on approved timelines.  Perform all functions according to company SOPs and strategic direction.

Responsibilities:

• Working in a collaborative style assist in managing the scope of work for the project including managing the implementation of protocol requirements as given by the customer and management.
• Under the direction of Senior Project Management ensure that all processes are implemented and completed according to all relevant SOPs, quality assurance and supply chain recommendations, and company strategic direction.
• Assist in all functional areas of the project as needed to ensure timely completion including supply, resupply and disposition of study supplies (non- drug).
• Interface regularly with internal stakeholders including; quality assurance and supply chain to assist project management team in all functional areas of the project where needed to ensure on time and budget completion.
• Serve as liaison as may be required to manage relationships between the organization and customer to communicate all relevant information including recommendations, requirements and progress of project.
• Manage and provide regular status reports to Senior Project Management staff as required
• Work towards ensuring projects are completed based on timelines, budget, and scope of operations.
• Ability and desire to work a project to completion meeting and or exceeding timeline deliverables.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the job.
• Ability to work successfully individually or in a team.
• Perform other duties as assigned.
• Demonstrate and drive the Ancillare mission, values and strategy.
• Ability to travel as may be required.

Qualifications:

• Bachelor degree preferred, may consider equivalent work experience in lieu of degree.
• PMP certification candidate preferred.
• Prior project management experience or management/supervisory experience preferred.
• Prior working experience in a pharmaceutical industry, ancillary supply or supply chain is highly desirable.

 Minimum Requirements:  

• Ability to effectively communicate in English verbally and written.
• Proven ability to effectively hear, understand and follow directions or instructions.
• Ability to multitask and successfully manage multiple projects simultaneously, flexible and capable of managing and implementing change.
• Flexibility to work under pressure while maintaining a professional demeanor, detail oriented and organized with strong analytical and problem solving skills.
• Ability to prioritize, meet demanding deadlines and deliver quality work output within tight time frames.
• Ability to effectively work collaboratively across diverse groups with both internal and external stakeholders and business partners.
• Self –motivated, confident and results oriented with rigor to strictly adhere to company’s SOPs and regulatory compliance.
• Must possess demonstrated Microsoft Office skills; Word, Excel, Outlook and Power Point.
• Must have a track record of dependability, consistency a reliability.

We are currently seeking a Director, Business Development to obtain new business development opportunities, maintain, and grow existing business opportunities, while further helping to establish and promote the company’s mission, vision, and culture. This individual will also be responsible for  building business relationships, driving revenue, attending to client requests and proposals, and ensuring all client deliverables are successfully met on time.

Responsibilities:

• Plan, develop, organize, and help direct the organization’s business development operations and performance.
• Establish and maintain business contacts and relationships within designated client companies.
• Build a network of new potential clients to drive new business opportunities and grow pipeline of business.
• Help implement metrics and management systems to successfully track progress of the overall business development operation.
• Uncover new sources of revenue and promote company deliverables with existing clients.
• Ensure overall client satisfaction and consistent quality of excellence and service.
• Manage the sales process from initial contact to RFI/RFP completion to implementation and transition plans.
• Obtain, prepare, and present new business proposals as needed.
• Promote Ancillare’s capabilities, quality, and specialization services.
• Conduct Ancillare’s capabilities presentations to clients.
• Manage client relationships to ensure all needs are satisfactorily met and fully outsourced; long lasting engagements are created with Sponsor companies.
• Collaborate with clients to obtain project or program specifications, timelines and requirements and communicate awards, new business, timelines and other requirements to other departments/internal counterparts as necessary.
• Develop plans to meet client requirements and specifications.
• Maintain positive, open communication with clients, providing updates to clients for ongoing programs/projects, act as liaison between clients and Ancillare.
• Manage and track business development efforts and activities, and report to Executive Management.
• Ensure, in coordination with Project Management, Procurement, Logistics and other departments (as necessary) a solid understanding of the operative aspects of the program/project as required by the client.
• Ensure, in coordination with the Proposal’s Team, the accurateness of the company’s proposal to our clients’ needs, inclusive of regulatory and legal compliance.
• Attend trade shows, conferences, and other marketing events to generate awareness of Ancillare and its services.

Requirements:

• Bachelor’s degree preferred (or higher).
• A minimum of 7 years professional experience, with a proven track record, working in a business development role.
• 5+ years of experience in a pharmaceutical/biotechnology, CRO, or related industry required.
• Relationships in pharmaceutical/biotechnology a plus.
• Excellent presentation, interpersonal, and relationships skills necessary.
• Excellent verbal and written communication skills.
• Superior business development operations practical knowledge.
• Ability to work both strategically and tactically, and independently.
• Strong leadership skills with a professional presence and demeanor to champion the organization;
• Excellent negotiation skills.
• Ability to travel up to 70% of the time, or as needed.
• Organized, strong record retention, and time management skills.
• Excellent independent decision making and creative problem solving skills
• Ability to develop, organize, and manage multiple tasks.

We are currently seeking a Senior Information Technology Specialist for our global organization headquartered in Horsham, PA (USA).  This position’s primary function is to perform analysis, programming, hardware, software and network support for the organization’s IT operations.

Responsibilities:

• Provides support in monitoring and maintaining system and network efficiency.
• Under the direction of IT Leadership and in consultation with users assist with systems software evaluations including functional specifications, acquisition and installation.
• Provides support with network hardware and software installations.
• Responsible for maintenance/upkeep of IT equipment, including but not limited to telephone system/s, copiers and scanners as directed.
• Assists with analysis, programming, documentation, and maintaining functionality in Ancillare systems using appropriate tools.
• Assists with special projects as needed.
• Provides project status updates and timelines to IT Director and Senior Leadership.
• Working collaboratively within the IT department to ensure responsive IT help desk service delivery, and partnering with other departments to promote company goals.
• Promotes adherence to company SOP’s among various stakeholders, as directed by IT management.
• Responds to off hour calls and is available to travel internationally as required.
• Maintains regular and predictable attendance within prescribed guidelines.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Computer Science or a related technical discipline required, can substitute the equivalent combination of education, technical certifications, and/or training.
• Demonstrated working knowledge of Microsoft Dynamics Navision and/or Filemaker.
• Demonstrated working experience and knowledge of web programming tools desired.
• 2+ years prior experience performing analysis and programming.

Requirements:

• Effective oral and written English communication skills.
• Detail oriented and organized with sustained time management skills.
• Proven ability to effectively communicate and collaboratively work across diverse groups with both internal and external business partners.
• Extensive knowledge of Microsoft Office suite including Word, PowerPoint and Outlook.
• Intermediate to proficient data entry/typing skill.
• Ability to work sitting at a desk for prolonged periods of time.

We are currently seeking a Senior Director, Business Operations to join our team in Horsham, PA  to provide clinical trial supply planning expertise and support to the Business Development (BD) and Centralized Proposal Groups (CPG) departments at the beginning stages of the Clinical Trial Proposal process.  Collaborating  on Client requests  provided  by Business  Development and Portfolio Directors before and during the development stages of client proposals, this position is responsible to provide strategic direction, ensure a thorough  analysis  of the opportunity  is performed  resulting in increased proposal  accuracy  and  reduced  proposal  turnaround  time.

Responsibilities:

• Performs full analysis of client requests (RFPs), advising BD and Portfolio Directors of any perceived deficiencies and or gaps.
• Collaborates with Supply Chain colleagues for discovery and suggested alternatives of products as required.
• Project manages the proposal process from RFP receipt through Proposal submission and project handoff once awarded.
• Collaborates with CPG colleagues providing clinical trial supply strategy expertise and or subject matter expertise as proposal is developed.
• Participate in bid defense meetings/calls as may be required.
• Accountable for development/revision and implementation of client specific requests in collaboration with assigned Business Development partners.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job.
• Ability and desire to work a project to completion, meeting and or exceeding timeline deliverables.
• Apply Good Manufacturing Principles (GMP), Good Distribution Practices (GDP), Good Clinical Practices (GCP), and other relevant GXP in all areas of responsibility
• Demonstrate and drive the Ancillare mission, values and strategy.
• Travel as may be required.
• Perform other duties as assigned.

Qualifications:

• 7+ years’ experience within the Pharma / CRO / CMO Industry.
• Previous Project Management experience required.
• Bachelor degree required, equivalent work experience in clinical trials may be considered.
• Graduate degree, PMP and/or lab experience preferred.

Requirements:

• Must have a clear understanding of clinical trials.
• Ability to effectively communicate in English both written and verbal.
• Active listening and exceptional communication skills both oral and written with an ability to positively influence and confidently communicate.
• Proficient presentation skills.
• Effective demonstration of interpersonal skills to gain rapport, influence and gain collaboration across all levels of the organization.
• Must be detail oriented and organized with strong analytical and problem solving skills.
• Ability to work effectively with little supervision in a team or as an individual contributor.
• Lead interactions with other functions. Ability to multitask and successfully manage multiple projects simultaneously.
• Flexibility to work under pressure while maintaining a professional demeanor.
• Strong analytical skills and problem solving techniques, organized, results oriented and self-motivated with a demonstrated ability to multitask under tight guidelines and timeframes.
• Working knowledge and understanding of products/supplies, costs associated with product supply and fulfillment in a clinical trial environment.
• Demonstrated Project Management skills.
• Ability to effectively use Microsoft Office Suite to capture and present information.
• Must have a track record of dependability, consistency & reliability

We are currently seeking an Information Technology Network Associate for our global organization headquartered in Horsham, PA (USA) to assist with performing network design and capacity planning. This position will develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use and disaster recovery.

Responsibilities (including but not limited to):

 Strategy & Planning:

• • • Assist with performing network design and capacity planning
    • Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery
    • Establish service level agreements with end users

Acquisition & Deployment:

• • • Assist in installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
    • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.

Operational Management:

• • Manage servers, including e-mail, print and backup servers and their associated operating systems and software.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
  • Ensure network connectivity of all workstations.
  • Administer all equipment, hardware and software upgrades.
  • Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Perform server and security audits.
  • Perform system backups and recovery.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Occasional inspection of cables in floors and ceilings.
  • Recommend, schedule, and perform network improvements, upgrades, and repairs.

Qualifications:

• College diploma or university degree in the field of computer science and/or two years equivalent work experience.
• Working technical knowledge of network and PC operating systems, including Windows 7and newer.
• Working technical knowledge of networking hardware, protocols, and standards, including TCP/IP, IPSEC, VPN.
• Hands-on hardware troubleshooting experience.
• Working knowledge of HIPAA Security Rule.
• Extensive working server support experience.
• VMware VSphere 4 Platform.
• Windows Server 2003, 2008, 2012.
• SQL Server 2005/2008, SQL Reporting Services.
• Exchange Server 2007/2010.
• Symantec Backup Exec.

We are looking for an Accounts Receivable Specialist for our global headquarters based in Horsham, PA (USA) to communicate directly to client’s to collect payments on a timely manner. Perform accounts receivable tasks including collection efforts. Provide a high level of customer service to internal and external (sponsor) parties.

Responsibilities:

• Review accounts receivable aging reports to determine and carry out appropriate collection efforts. Research and analyze accounts prior to contacting sponsor.
• Maximize collection of accounts receivables while maintaining customer goodwill.
• Identify billing deficiencies and determine the root cause for delayed payments, partial payments and disputed
• Maintain files on all past due accounts, documenting details of actions to secure payment. Keep track of all written and phone communications with internal and external parties.
• Track and report key Accounts Receivable metrics.
• Compile information, prepare reports and escalate issue as agreed upon with Supervisor.
• Ability and desire to work a project to completion meeting and or exceeding timeline.
• Maintain regular and predictable attendance within prescribed guidelines. Work overtime and travel as
• Perform other duties as assigned.

Qualifications:

• Five years of direct accounts receivable experience required, ideally in a team setting.
• High school diploma or equivalent required.
• Associate degree or business school training a plus.

Requirements:

• Ability to effectively communicate in English both written and verbal.
• Must be detail oriented and well organized.
• Excellent communication and interpersonal skills.
• Extensive  knowledge  of  Microsoft Office suite including  Word,  Excel, Power Point and Outlook.
• Working knowledge  of  general  ledger preferred.
• Bank reconciliation experience highly desirable.
• Data entry/typing skills.
• Ability to work sitting at a desk for prolonged periods of time.

We are looking for a Material Handler for our Milton Keynes depot to pick and prepare orders for shipment to global clinical trial clients in a fast paced warehouse environment. This position will provide the highest level of customer service with safety, accuracy, timeliness and dependability of work.

Responsibilities:

• Pick all customer orders in the timeline designated by the request.
• Understand the flow for the warehouse and the bin locations for all products.
• Safely operate company equipment after training requirements are satisfactorily met.
• Pack all products for shipping, in appropriate containers and/or cartons, per product specifications and standard operating procedures.
• Understand the types of products that will be picked.
• Count and sort various product types.
• Prepare orders for shipment utilizing carrier software when needed.
• Adhere to all warehouse rules and guidelines per company policies, procedures and SOP’s.
• Understand pick tickets and all documents related to the position.
• Understand and follow all health and safety regulations.
• Work overtime and travel as may be required.
• Maintain regular and predictable attendance.
• Perform additional duties and responsibilities as assigned.

Qualifications:

• One to two years of pick/pack and/or warehouse experience preferred.
• O Level GCSE, High school diploma/GED required but will consider prior equivalent work experience to substitute.

 Requirements:  

• Ability to effectively communicate in English; read write, speak and understand.
• Must be detail oriented and organized.
• Ability to learn quickly and effectively utilize matching skills.
• Ability to understand and effectively carry out verbal instructions.
• Proven ability to follow standard operating procedures to perform picking/packing/shipping work.
• Ability to safely operate machinery following the successful completion of training.
• Valid driver’s license with a clear driving record preferred.
• Ability to effectively work in a team environment or as an individual contributor.

Working Conditions: 

This position will be in a warehouse environment subject to changes in temperature.

Physical Requirements:

• Sitting, walking, standing, and kneeling.
• Communicating, hearing, seeing, reading, and speaking.
• Lifting, stooping, climbing, bending, and reaching.
• Working at variable heights occasionally.
• Operating warehouse equipment/machinery.

We are currently seeking a Quality Assurance Specialist for our global organization headquartered in Horsham, PA (USA). This position reporting directly to the Director of Quality Assurance will provide support in implementing and maintaining the Quality Management System.  This support would include the development, review and revision of Standard Operating Procedures (SOPs), and associated documents.

Responsibilities:

• Schedule and perform training on SOPs.
• Investigate and document Issues, Deviations, and Complaints.
• Manage and maintain Quality documentation files.
• Manage and maintain Quality metrics.
• Develop and review Change Control documentation.
• Assist in managing quality improvements.
• Planning and conducting internal audits.
• Provide positive motivation to all areas to implement processes and achieve goals with respect to quality of products and services.
• Maintain calibration system.

Requirements:

• Minimum of three years of experience in a Quality Assurance role with experience writing SOPs.
• Bachelor’s degree or equivalent work experience required.
• Knowledge of quality systems such as CAPA, Change Control, and Deviations.
• Demonstrated ability to effectively communicate both written and verbal across all levels of the organization.
• Must have solid computer skills and proficient with Microsoft Office.
• Knowledge of GXP guidelines preferred.
• Knowledge of process/continuous improvement.
• Demonstrated analytical skills and ability to satisfactorily problem solve and prioritize with little guidance.
• Excellent organizational skills.
• Ability to travel internationally and domestically as required.
• Must be able to work independently.